SignOnTheGo- Sign and Send for Signature

GUIDE

I am unable to sign in

Option 1

If you attempt to sign in and get the message “Account for email address “——-” does not exists. Please create account.” This means that the email address you are using is not registered in our system as an active account.

  1. Check your email address and make sure you have activated your account
  2. Confirm that you are using the correct email address to log in

Option 2

If you see the message “Password for email address “——–” is not correct.” Try one of the options listed below.

  1. Confirm that you are using the correct password and remember passwords are case sensitive.
  2. If you cannot remember your password, click the “forgot password” link to reset your password.

If you’re still having trouble, please email support@signonthego.us and one of our support staff will be able to assist you further.